Privacy Policy

We are committed to protecting your personal information

This policy sets out how we propose to collect and use any personal information that you provide to Fume Cupboard Doctor Ltd.

If you have any questions regarding this policy, or if you object to your data being used by us in any way, please contact us by email to gary@fumecupboarddoctor.co.uk or by writing to:
Fume Cupboard Doctor Ltd, The Brambles, Hawthorn Corner, Herne Bay, Kent CT6 6TL

What is Fume Cupboard Doctor Ltd?

Fume Cupboard Doctor Ltd is as a company very young. Our expertise comes from members from the biggest Fume Cupboard companies.

Our 35 years of experience, designing and installing fume cupboards, furniture and extractions, is something that we are proud of. Some of the bigger Universities have used our knowledge for the full 35 years. Consultants utilise our knowledge, building our ideas into their designs.

As a private limited company, our registered company number is 06758951. Within the context of this Privacy Policy, “we” means Fume Cupboard Doctor Ltd.

The information we collect

When you visit our website or get in touch with us we may collect and process personal information about you. Depending on your activity, this personal information may include your name, your business, email address, postal address, telephone or mobile number, and other personal information required to deliver the service requested.

We may also ask you for information when you report a problem with our website, make a complaint or request information about one of the services or products we offer. If you contact us, we may keep a record of that correspondence.

We may also collect details of your visits to our website, including but not limited to traffic data, location data, weblogs, and other communication data and the resources that you access. To help us create a more efficient website that reflects users’ needs, we may also use cookie files to collect and record information about how our site is used and collect your IP address (a number that identifies a specific computer or another internet device) for system administration and to report aggregated information. Cookie files and IP addresses will not identify you as an individual. For more information on cookie files and IP addresses read our cookies policy. By continuing to use our site, you agree to our use of cookies.

By submitting this personal information, you enable us to better provide you with the information, services or products you select. However, at the start of each website visit, you will be offered the chance to accept the use of cookies during your time on the site.

How we may use your personal information

To improve the quality and accuracy of the information you provide, including your postal address and telephone contact details by checking against publicly available external data lists. If you do not want us to do this, please contact us at the email address above.


To provide you with information, services or products you have requested or which we feel may interest you related directly to our work or how you might consider supporting our work, where you have consented to be contacted. This may include adverts and inserts in communications sent by us, from carefully selected third party organisations.


To allow you to participate in interactive features on our website, when you choose to do so, for example, contacting us, we may help complete forms by inserting your contact details for you to edit.


To analyse and improve the services offered on our websites by providing you with the most user-friendly navigation experience we can for your computer or another internet device.


With IP addresses, to identify your approximate location, block disruptive use or to establish the number of visits to the website from different countries.


We review our retention periods for personal information on a regular basis and when there is no purpose to holding your data we will securely destroy it. We are legally required to hold some personal information to fulfill statutory obligations, for example, to support certain financial transactions. We will also hold information about your details so that we can respect your preferences for being contacted by us e.g. avoid sending you direct mail if you have previously told us not to do so.

How we will contact you

If we contact you by text, email, phone or letter, we will not contact you again if you ask us not to. We will not contact you to send you information about Fume Cupboard Doctor Ltd by email or text unless you have given us your prior permission. You can contact us to change your contact preferences by emailing our team on gary@fumecupboarddoctors.co.uk.

How we handle your information and other organisations

Fume Cupboard Doctor Ltd will not exchange, rent or sell your personal information to other organisations for use by them in their own direct marketing activities.

We may disclose your personal information to third parties if we are under a duty to disclose or share your personal data to comply with any legal obligation; or to enforce or apply our terms of use for this website or other agreements; or to protect the rights, property or safety of Fume Cupboard Doctor Ltd, our customers or others. This includes exchanging information with other companies and organisations for the purposes of fraud detection and protection.

Following links to third-party websites

This site may include links to other websites, not owned or managed by Fume Cupboard Doctor Ltd. While we try our best to only link to reputable websites we cannot be held responsible for the privacy of data collected by sites not managed by us nor can we accept responsibility or liability for those policies. For this reason, you should consult the privacy policy on any external website you link to before you submit any data to those sites.

Posting or sending inappropriate content or content you do not own

If you post or send any content that we believe to be inappropriate or content in breach of any laws, such as defamatory content, we may use your personal information to inform relevant third parties such as your internet provider or law enforcement agencies. We have the right to disclose your identity to any third party claiming to own any content that you posted.

Where we store your information digitally

Our Primary Storage servers are held at our office by us. We may need, from time to time, to transfer your information to one of our third-party suppliers to supply information or make contact with you. When we do so the information will be protected when in transit and held securely by our supplier.

In cases when we use external websites provided by other organisations such as Twitter or Facebook, then we would ask you to consult their privacy policies.

How to access your personal information

You have a right to know whether we hold any information about you (personal data) and a right to be provided with a copy of your information within 40 days in accordance with the Data Protection rules. WIt will help us to find your information if you can tell us something about the nature of your contact with us. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Updates or changes to the privacy policy

We reserve the right to make changes to this Privacy Policy. Each time you visit this site, you should check this Policy to check that no changes have been made to any sections that are important to you.  Where appropriate, any changes will be notified to you by email, or we will announce changes on our website.